Contact information

We ship internationally via FedEx International Priority or DHL Express, and domestically using Japan Post.

All orders are processed within 2 to 5 business days (excluding weekends and holidays) since order confirmation email.

For more details please check our shipping policy.

We ship Delivery Duty Paid (DDP), therefore we collect both domestic and international taxes & duties. Therefore, international customers will not be burdened with any unexpected charges at arrival.

For more details please check our shipping policy.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Items returned without submitting a request will not be refunded.

For more details please check our refund policy.